Chattiana’s briefing lists Seo’s agenda and to-do list, and plucks water-cooler topics from the headlines in her various newsletters along with links to the sources. “I'm kind of challenging myself as an introvert to start more conversations,” Seo, a San Diego-based public relations consultant, tells WIRED. The newsletter, she says, gives her a sense of the daily news and options for filling an awkward silence on a Zoom call.