The Verge · 10 Nov 2026
ChatGPT is getting verified AI ‘Business Agents’
ChatGPT is going to let you chat with verified “Business Agents” that represent a brand to help you with things like comparison shopping. The feature, available first to “eligible” e-commerce and online service businesses in the US, is launching as part of a suite of business-focused features in ChatGPT being announced today in beta. You can start talking with a Business Agent if a business that has created one appears in a response from ChatGPT.
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